The spa is physically located on Wilkinson lane at the back end of La Fiesta square. We’re tucked away (we like to think it’s a hidden gem) behind Fedex, @ 963 Moraga Rd.
Our door is locked during services to insure privacy, and individual attention for our guests. If you arrive earlier than your appointment start time, patio seating & wifi is available to accommodate your early arrival.
A valid credit card is required to hold your reservation for all bookings regardless if you are using a voucher or gift certificate.
Advance notice of 24 hours is required to cancel or reschedule reserved appointments. Missed appointments without notice will be charged 50% towards the reservation as compensation for the service provider & the reserved space. Subsequent missed appointments will result in full cost of of the reservation & an advance deposit will be required to hold future reservation/s.
Appointments cannot be modified or canceled online, due to our cancellation policy. Please notify the spa within 24 hrs, if you need to cancel, or make changes to an existing reservation, by voicemail or email.
Metered parking is available @ La Fiesta Square
Please help maintain the relaxing vibe and energy of our space by speaking in low tones, & turn off electronic devices while visiting the spa. The zen of our space was created for you & other spa guests in attendance to enjoy his/her spa time in a peaceful setting without disruption.
Packages cannot be redeemed towards other services or refunded. Pre-paid packages are assigned to initial therapist to ensure continuity of your treatments & most impactful therapy.
Discounts are applied towards service of highest value when more than one service is presented @ checkout. Discounts cannot be combined with other offers.
We strive to provide 24 to 48 hour notice in the event of schedule changes on our end, however emergencies & unforeseen circumstances are out of our control. In the event of schedule changes or cancellations, we will make every effort to offer priority booking & additional compensation when deemed necessary.
We reserve the right to refuse service to anyone, anytime if necessary.